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Description
Job Listing: EBU Sales Consultant (Contract)
Company: Cell C
Location: Midrand, Gauteng
Contract Term: 6 Months
About Us
At Cell C, we are not just a telecommunications company; we are a people-centric and consumer-focused organization dedicated to delivering exceptional experiences to our customers. Our commitment to innovation and service excellence defines who we are. Join our dynamic team of #Unstoppables and embark on a rewarding career journey with us!
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Requirements
Purpose of the Job:
We are seeking a seasoned professional to take on the role of Enterprise Business Unit Sales Consultant. This role involves managing and growing key direct and indirect relationships within the telecom sector. The ideal candidate will possess strategic thinking capabilities and excellent communication skills to build strong relationships with clients, ensuring their needs are met and exceeded.
Main Responsibilities
Account Management:Manage and nurture relationships with key accounts to ensure high levels of customer satisfaction and retention.
Sales Growth:Identify opportunities for upselling and cross-selling mobile and fixed products and services to drive revenue growth.
Strategic Planning:Develop and implement strategic account plans to achieve business objectives and meet sales targets.
Customer Engagement:Act as the primary point of contact for key accounts, addressing inquiries, resolving issues, and providing tailored solutions.
Market Analysis:Monitor market trends, competitor activities, and customer feedback to identify new business opportunities and areas for improvement.
Collaboration:Work closely with internal teams, including marketing, product development, and customer support, to ensure a seamless customer experience.
Reporting:Prepare and present regular reports on account performance, sales activities, and market conditions to senior management.
Quality Assurance:Ensure quality is maintained within SLA timeframes, analyze situations, and take necessary actions as requested by management.
Minimum Qualifications
Education:
Matric / Grade 12
Knowledge of Cell C systems and processes is an advantage.
Experience
Professional Background:
Minimum of 5 years’ experience in administration within a fast-moving industry
ICT experience (GSM) is preferable.
Why Join Cell C?
Inclusive Workplace:
Cell C is an equal opportunities employer committed to fostering a diverse and inclusive workplace where all employees are treated fairly and with respect, regardless of race, gender, age, disability, or any other protected characteristic.