Key Responsibilities

• Support customer service at the point of sale and ensure a world-class shopping experience.

• Record customer transactions accurately and efficiently on our operating system, adhering to Dis-Chem's policies and standard operating procedures.

• Maintain zero tolerance for inaccuracies and eliminate fraud risk.

Job Description

• Customer Service:

  • Adhere to Dis-Chem's customer service policies and procedures.

  • Establish a professional relationship with customers.

  • Report customer complaints and compliments to the frontline supervisor or store management.

  • Meet customer turnover hourly rates.

• Cash and Cashier Operations:

  • Ensure cash flow management.

  • Carry out line voids and price changes with supervisor approval.

  • Exchange merchandise for customers and process returned goods.

• Payment Processing:

  • Transact all purchases, including cash, bank cards, vouchers, coupons, and other accepted payments.

  • Process loyalty cards from our accelerator partners.

• Secure Cash Handling:

  • Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs.

  • Maintain confidentiality and restrict code and password usage to yourself.

• Additional Responsibilities:

  • Address queries regarding store merchandise.

  • Adhere to Dis-Chem’s security policies and procedures.

Competencies

• Essential:

  • In-depth knowledge of operating cash registers and cash drawers.

  • Strong command of the English language.

  • Accuracy and attention to detail.

  • Presentability.

  • Emotional intelligence.

  • Social awareness.

  • Accountability.

  • Problem-solving.

  • Analyzing basic reports.

  • Trustworthiness and honesty.

  • Time management.

• Advantageous:

  • Third additional language.

Special Conditions

• Willingness to work retail hours.

• Reliable transport or residence in close proximity to the store.

• South African citizenship.

• Clear credit records and a clean police record.

Remuneration and Benefits

• Competitive market-related salary.

• Medical aid.

• Provident fund.

• Staff account.

Equal Opportunities Employer

Dis-Chem Pharmacies is an equal opportunity employer. We actively support the recruitment of people with disabilities.

Essential Requirements

• Qualifications:

  • Grade 12 / Matric certification.

• Experience:

  • A minimum of 3 years’ experience in cashier/till operations.

• Skills:

  • Computer literacy in MS Office.

  • Strong numerical skills.

  • Fluency in the English language.

  • Basic customer service.

  • Willingness to work retail hours.

Apply Now!