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Receptionist

Job Position

Receptionist

Province

Western Cape

City

Cape Town

Company 

Cape Union Mart

Description 

Career Opportunity: Receptionist – Contract at Cape Union Mart International

About Cape Union Mart International

Cape Union Mart International is a renowned retail company based in Cape Town, Western Cape. We pride ourselves on providing exceptional customer experiences and fostering a dynamic work environment. Join our team to work alongside passionate individuals dedicated to making outdoor adventures accessible to everyone.


Perks & Benefits

  • Competitive salary and performance bonuses

  • A vibrant and inclusive workplace culture

  • Opportunities for personal and professional growth

  • Employee discounts on outdoor merchandise

  • Flexible working arrangements


Position Overview: Receptionist – Contract

  • Location: Cape Town, Western Cape

  • Contract Duration: 5 months

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Requirements

Job Details

As a Receptionist at Cape Union Mart International, you will play a pivotal role in creating a welcoming environment for our clients and team members. This position requires a vibrant, well-spoken, and self-driven individual passionate about customer service.


Duties and Responsibilities:

  • Reception and Switchboard Duties:

    • Greet clients and team members professionally.

    • Answer and redirect telephone calls; record and relay messages accurately.

    • Monitor reception and client areas to maintain cleanliness.

    • Offer refreshments to guests.

    • Ensure the reception area is attended to at all times.

  • Administrative Duties:

    • Coordinate meeting room bookings.

    • Arrange courier deliveries and maintain records.

    • Manage package collections and deliveries from the reception.

    • Provide general assistance to team leaders and team members.


Knowledge, Experience & Qualifications Required

  • Minimum 2 years’ experience in a receptionist or a similar role.

  • Experience in a clothing retail environment is an advantage.

  • Matric (essential) with a relevant qualifications in administration (advantageous).

  • Valid driver’s license (advantageous).

  • Proficient in Microsoft Office (Intermediate level preferred).

  • Excellent command of English is mandatory.


Competencies Required

  • Strong commitment to customer service.

  • Excellent verbal and written communication.

  • Ability to build rapport with stakeholders and customers.

  • Capability to manage conflict under pressure.

  • Proven administrative and organizational skills.

  • Professional appearance and demeanor.

  • Proactive, accurate, and detail-oriented approach.

  • High motivation with a positive, can-do attitude.

  • Resilience to thrive in a fast-paced, ever-changing environment.

  • Effective time management and prioritization skills.

  • Maintain high levels of confidentiality.

  • Committed, self-motivated, trustworthy individual.


Diversity and Inclusion Commitment

Cape Union Mart Group is committed to transformation. We prioritize candidates who enhance team diversity, aligning with our Employment Equity plan.


Submit Your CV

Are you ready to join our dynamic team? Send your CV and cover letter. We look forward to welcoming you to Cape Union Mart International!


For more job opportunities, connect with us on:

Author: Terance Maila

Please note that only shortlisted candidates will be contacted.  

Closing Date:
Friday, 21 February 2025
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