Minimum Requirements:

• Education: High school diploma or equivalent (Matric).

• Experience: Previous experience in a customer service, receptionist, or administrative role. Experience in an optometry, medical, or retail environment is advantageous.

• Skills:

  • Excellent communication and interpersonal skills.

  • Strong organizational and multitasking abilities.

  • Proficiency in computer systems and appointment scheduling software.

  • Customer-focused mindset with a professional and friendly demeanor.

  • Ability to work efficiently in a fast-paced environment.

  • Attention to detail and accuracy in handling patient information.

Additional Requirements:

• Availability to work flexible hours, including weekends if required.

• Knowledge of optical products and medical aid procedures is advantageous.

• A proactive attitude and willingness to learn.

Duties and Responsibilities:

1. Patient Reception & Customer Service:

   • Greet and welcome patients.

   • Assist patients with check-ins and ensure they are comfortable while waiting.

   • Handle patient inquiries.

2. Appointment Scheduling & Management:

   • Manage patient appointments.

   • Confirm and remind patients of their appointments.

   • Coordinate rescheduling and cancellations.

3. Administrative Support:

   • Maintain and update patient records accurately.

   • Assist with insurance verification and processing claims.

   • Handle general office tasks.

4. Optical Product Assistance:

   • Assist patients in selecting eyewear.

   • Provide information on optical products and services.

   • Manage stock and ensure product displays are tidy.

5. Billing & Payments:

   • Process payments for services and products.

   • Assist patients with payment inquiries and billing-related issues.

6. Coordination & Communication:

   • Collaborate with optometrists and staff.

   • Communicate effectively with patients regarding appointments and promotions.

7. General Practice Support:

   • Maintain a clean and organized front office.

   • Ensure all necessary materials and supplies are stocked.

   • Assist with any other duties as needed.

How to Apply:

Please send your applications to vryheid@specstores.co.za with the subject heading: SS Vryheid Frontliner Job Application: (Your Name and Surname).

Follow Us:

Stay updated on the latest job opportunities and news by following us on our social media platforms.

Powered by Graylink:

This job opportunity is brought to you by Graylink, your partner in finding the best career paths.

Contact Information:

For more information about this opportunity or to explore other career options, visit our website at https://job-ispani.com. You can also reach out to us on WhatsApp at https://whatsapp.com/channel/0029VaSOA7q6xCSQZTI8FH3s or follow us on Facebook at https://www.facebook.com/nasiispan/.

CV Revamp Support:

Need help with your CV? Our team offers professional CV revamp services to ensure your application stands out. Contact us on WhatsApp at https://wa.me/c/27659747584 for more information.

We look forward to receiving your application and wish you the best of luck in your job search journey.