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Junior Bank Teller

Job Position

Junior Bank Teller

Province

Gauteng

City

Fochville

Company 

Absa Bank Limited

Description 

Job Title: Junior Bank Teller

Company: Absa Bank Limited

Location: South Africa


Job Summary:

The Junior Bank Teller is responsible for processing bank teller transactions accurately and promptly, ensuring that customers are assisted in a friendly and efficient manner. This role impacts compensation and benefits in Kenya, Tanzania (NBC), and Mozambique. Please contact the Rewards department for details.


Job Description:
Key Responsibilities:
  • Cash & Transaction Processing:

    • Execute cash and related transactions by managing and balancing the cash float daily.

    • Dispense and receive cash, cheques, travellers’ cheques, drafts, and other financial instruments over the counter to walk-in customers.

    • Process and encash cheques after verifying identification, account details, and adherence to controls.

    • Monitor for fraudulent activities; report concerns to the team leader or branch manager.

    • Ensure transactions comply with policies, including handling of cheques and ID verification.

  • Customer Service:

    • Provide advice to customers regarding cash and transaction processes.

    • Resolve customer inquiries and complaints, escalating to the appropriate departments as necessary.

    • Maintain a professional and friendly customer interaction at all times.

  • Sales and Marketing:

    • Identify and act on sales leads and cross-selling opportunities.

    • Utilize sales tools to contribute to branch sales targets.

  • Compliance and Risk Management:

    • Open and close the branch safe according to prescribed bank procedures.

    • Conduct cash counts and visual checks as assigned.

    • Maintain accurate records of all transactions in accordance with bank procedures.

    • Report suspicious transactions in line with Money Laundering control frameworks.

  • Workspace Management:

    • Maintain a tidy and professional workstation.

    • Ensure sufficient stationery and resources are available prior to branch opening.


Education and Qualifications:
  • Further Education and Training Certificate (FETC) in Business, Commerce, and Management Studies (Required).

  • Experience in the financial services industry would be advantageous.


Skills and Attributes:
  • Strong interpersonal skills and attention to detail.

  • Proficient in Microsoft Office (Word and Intermediate Excel).

  • Excellent time management and strong administrative skills.

  • Ability to work independently.


Equal Opportunity Employer:

Absa Bank Limited is an equal opportunity employer. Preference will be given to suitable candidates from designated groups, contributing to achieving equitable demographic representation within our workforce.


Application Note:

Absa Bank Limited reserves the right not to appoint applications as advertised.

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Requirements

Closing Date:
Friday, 3 January 2025
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