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Learnership Application Description
EVERY SUCCESSFUL TREE HAS STRONG ROOTS
Learnerships
“We believe that human capital drives business success and that people have become the key competitive differentiator in today’s knowledge and skill based economies“
IMPORTANT NEWS: Please be aware that we do not accept learnership applications from individuals. It would be best if you were attached to a company to qualify for a learnership with People Solutions.
Business Practice level 1
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
Communication at ABET Level 3.
Mathematical Literacy at ABET Level 3.
COURSE OUTLINE
Fundamental Mathematics for Business Practice
Computer Literacy
Introduction to the Business Organisation and Environment
Essential Business Skills
Social Skills (HIV/AIDS)
Introduction to Finance
Contact Centre Support Level 2
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
Numeracy at NQF Level 1 or equivalent.
English (verbal and written communication skills) at NQF Level 1 or equivalent.
A Second Language (verbal and written communication skills) at NQF Level 1 or equivalent.
Computer operating skills at NQF Level 2 or equivalent.
COURSE OUTLINE
Teamwork
Interpersonal Skills
Telephone Skills
Problem Solving (Including Numeracy)
Telesales
Service Excellence
Written Business Communication (Including Presentations
New Venture Creation (SMME) Level 2
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
Communication at NQF Level 1
Mathematical Literacy at NQF Level 1.
COURSE OUTLINE
Learning to Learn
Essential Literacy for Business
Essential Mathematics for Business
Accounting and Financing
The Entrepreneur
HR and Legal Compliances
Health and Safety
Business Operations
Sales and Marketing
Contact Centre and Business Process Outsourcing Support Level 3
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
Communication at NQF Level 2.
Mathematical Literacy at NQF Level 2.
Computer Literacy at NQF Level 3.
COURSE OUTLINE
Learning Effectively
Understanding the Contact Centre and BPO Environment
Managing Time Effectively
Inbound and Outbound Calls (4 Parts)
Teamwork in Contact Centres
Writing Effectively
Health and Safety in Contact Centres and BPOs
Working with Numbers (4 parts)
Management Level 3
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
The unit standards comprising the certificate are foundational blocks of knowledge and skills necessary for the National Certificate in Generic Management Level 4.
Communication at NQF Level 2
Mathematical Literacy at NQF level 2
COURSE OUTLINE
Learning Effectively
Keeping Up with Current Affairs
Understanding Management
Managing Time
Managing a Team
Customer Service
Written Communication in the Workplace
Oral Communication in the Business Environment
Managing Numbers (4 Parts)
Business Administration Services Level 3
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
Communication at NQF level 2
Mathematical Literacy at NQF level 2
COURSE OUTLINE
The Business Environment
Business Communication
Business Reception
Business Writing Skills
Numeracy Skills
Financial Administration
PC Skills
Teamwork Skills
Meeting Administration
Business Administration
Business Research
Contact Centre Operations Level 4
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
Demonstrated competency against unit standards in Contact Centres at NQF Level 2 or equivalent
Demonstrated competence in the language, verbal and written communication skills) and numeracy at NQF Level 3 or equivalent
Demonstrated competence in a Second Language (verbal and written communication skills) at NQF level 2
COURSE OUTLINE
Service Excellence for Team Leaders
Business Basics
Team Leadership
Best Practice Coaching
Performance Management
Campaign Management
Business Administration Level 4
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
Communication at NQF level 3
Mathematical Literacy at NQF level 3
Computer Literacy at NQF Level 3.
COURSE OUTLINE
Being Effective in the Work Environment
Working Productively
Working Effectively in a Team
Working Ethically
Managing Administrative Systems
Systems for Managing Assets in an Organisation
Managing Budgets
Managing Service Providers
Working with Number (2 Parts)
Communicating in a 2nd South African Language
Becoming a Knowledge Worker
New Venture Creation Level 4
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
Communication at NQF Level 3.
Mathematical Literacy at NQF Level 3.
COURSE OUTLINE
Communication in Business
Communicating in a 2nd South African Language
Using Mathematics in Business
Becoming an entrepreneur
Sales and Marketing
Developing Management Skills
Tendering and Contract Administration
Managing New Venture Finances
Project Management Level 4
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
Communication at NQF Level 3 or equivalent.
Mathematical Literacy at NQF Level 3 or equivalent.
Computer Literacy at NQF Level 3 or equivalent.
A basic understanding of the workplace, project processes and operations
Demonstrated competence in National Certificate at Level 3 in Business Administration or Project Support Services or equivalent is preferable.
COURSE OUTLINE
Fundamentals of Project Management
Planning a Project
Implement, Manage and Control a Project
Project Schedules
Improve Project Quality
Manage Project Documents
Manage Project Risk
Project Administration
Project Meetings
Project Teamwork
Business Basics for Project Management
Business Communication for Managers
Generic Management Level 4
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
Communication at NQF Level 3.
Mathematical Literacy at NQF Level 3
Computer Literacy at NQF Level 3.
COURSE OUTLINE
Learning Effectively
Understanding Management
Solving Problems Effectively
Managing Teams
Leading a Team
Managing Budgets
Customer Service
Oral Communication in the Business Environment
Writing for the Business Environment
Communicating in a 2nd South African Language
Maths (2 Parts)
Banking Level 4
Learning Assumed to be in Place:
Unit standards from the General Education and Training Certificate and a combination of competencies obtained in the (FET) Further Education and Training band will serve as a learning base to progress into the level 4 qualification.
COURSE OUTLINE
Mathematics and Accounting
Workplace Communication Skills
Customer Service
Legal Environment
Finance and Investment
Generic Management Level 5
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have competence in the following knowledge areas:
Communication at NQF Level 4.
Mathematical Literacy at NQF Level 4.
COURSE OUTLINE
The Management Process
Leading Your Team
Managing Teams
Creating an Enabling Working Environment
Managing a Business Unit
Banking Level 5
Learning Assumed to be in Place:
The assumption is that candidates accessing this People Solutions qualification have a combination of competencies achieved in the FET (Further Education and Training) bank that serves as a learning base to progress into a Level 5 qualification.
COURSE OUTLINE
Introduction to Banking Level 5
Apply Financial Practices
Provide Solutions to Clients
Manage Budgets and Business Continuity Risks
More about Learnerships
We deliver learnerships in the Western and Eastern Cape, Kwazulu-Natal, Gauteng, and any location in South Africa. A learnership is a government-funded programme that supports vocational and employment-oriented learning. Learners obtain a qualification and gain work experience in the workplace on a learnership.
Companies implement learnership for either unemployed recruits or employed staff. The learnership assists candidates in improving their skills and knowledge while they work. For recruits, learnerships provide valuable work experience while they work to achieve a formal qualification.
However, 50% of all candidates exiting the schooling system never experience further education and training—and learnerships provide a valuable and effective means to overcome this challenge.
Upon completing a learnership successfully, a candidate’s employment prospects improve, and learnerships expose the learning candidate to enhanced career opportunities.
For the period of a learnership, candidates have a fixed-term employment agreement with an employer.
Learnerships can expand on-the-job performance through upskilling, coaching and mentoring, facilitating a candidate’s execution of relevant activities on the job.
A learnership affords the candidate who completes a nationally-recognised qualification relevant to the sector or industry in which the learnership concepts fit.
A candidate could earn a learner allowance for the duration of the learnership.
Benefits
Businesses who use learnership interventions to upskill, reskill and train their employees enjoy the following benefits of this type of intervention.
Lowering recruitment costs
Excellent Tax incentives
Helps in training costs
Improves staff retention
People Solutions is a leading provider of training solutions based in South Africa, offering customised, world-class learning solutions. We strive to open doors to an exciting, new experience in human capacity development by offering innovative training interventions that are relevant, and meaningful training interventions.
Application Process
Services
Learning Programmes
WESTERN CAPE
Email: nita@psolutions.co.zaTel: +27 21 510 3293
GAUTENG
Email: marietjie@psolutions.co.zaTel: +27 11 807 4830
KWA-ZULU NATAL
23A Stafford Road, Cowies Hill, KZNEmail: rian@psolutions.co.za​Tel: +27 31 267 1455
About the Company
Our offices in Johannesburg, Cape Town and Durban provide us with a national footprint. It is from these hubs that we are able to deliver training to all areas in South Africa.