Your Opportunity Awaits: Join the Companies and Intellectual Property Commission as a Call Centre Agent!
Are you ready to take the next step in your career? The Companies and Intellectual Property Commission (CIPC) is seeking passionate individuals for the role of Call Centre Agent! If you have a flair for customer service and a desire to contribute to a dynamic team, this could be your chance.
Job Position: Call Centre Agent (X9)
Job Type: Fixed-term Contract (5 Years)
Salary: Market Related
Closing Date for Applications: January 24, 2025
Key Responsibilities
As a Call Centre Agent at CIPC, you will be the first point of contact for customers. Your primary tasks will include:
Efficiently responding to inbound customer calls.
Assisting and advising customers on CIPC products, services, and processes.
Resolving service requests and queries with a focus on first-call resolution.
Accurately logging customer interactions and feedback.
Contributing to the continuous improvement of organizational performance.
Application Process
Interested candidates can apply directly through the CIPC website or by following the link provided. Please note that only shortlisted candidates will be contacted.
For further details, navigate to CIPC Current Opportunities.
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