top of page
Mzansi Trending Updates

Apply Latest Job Opportunities and Careers in South Africa

At Nasi Ispani, we believe that staying informed about the latest job trends, entry-level opportunities, internships, and learnerships in South Africa.

 

Through our Mzansi Trending page, we bring you the most up-to-date information, Author Terance Maila.

360_F_586240316_zBO8wHqelNqH9jaHfbasKsDe
Nasi ispani logo "Discover top job vacancies across South Africa! Explore opportunities in various fields including admin
Filtered List Category
PLEASE Stay Ahead with Mzansi Trending Updates!

Service Advisor - Clicks Letlhabile Mall

NASI-iSPANI

Job Opportunity: Service Advisor - Clicks Letlhabile Mall


Listing Reference: click_018522

Listing Status: Online

Apply By: November 18, 2024Industry: Wholesale & Retail Trade

Job Category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: North West

Contract: Permanent

Remuneration: Market Related

EE Position: Yes


Position Summary

Are you passionate about health and beauty products and helping people look and feel good? Clicks is offering an exciting opportunity for a Service Advisor at Letlhabile Mall who will report directly to the Store Manager. This role is vital in ensuring service excellence at the point of sale.


Job Description

Job Purpose: To ensure service excellence at the point of sale through efficient customer service and management of operational activities.



Job Objectives:

  • Efficiently direct and control all operational activities at the point of sale in a timely manner.

  • Safely manage stock and cash, minimizing shrinkage while ensuring high standards of housekeeping and administrative tasks.

  • Train, motivate, and direct shop assistants/cashiers to deliver service excellence consistently.

  • Ensure adequate staffing levels in accordance with the work schedule and company policies.

  • Resolve customer queries promptly, adhering to company policies.

  • Promote the Clicks clubcard to achieve participation targets.

  • Enforce security measures, cash controls, return policies, and administrative duties to minimize stock losses at the point of sale.

  • Act as a brand ambassador to deliver superior customer service, being visible and approachable to customers.

  • Maintain updated knowledge on products, promotions, and events to provide accurate information to customers.


Minimum Requirements

Qualifications and Experience:

  • Essential: Grade 12 certification.

  • Desirable: A minimum of 50% in Mathematics and English at the Grade 12 level.

  • Essential: Relevant Retail/Business Management qualification (for external applicants).

  • At least 1 year of experience in a customer-facing role, preferably overseeing employees in a retail/FMCG environment.

  • Experience in numeracy and stock management.



Skills, Abilities, and Job-Related Knowledge:

  • Understanding and application of financial management principles.

  • Retail/FMCG background with knowledge of merchandising and promotional strategies.

  • Familiarity with stock, cost, risk, and compliance management.

  • Knowledge of customer service excellence principles.

  • Understanding of labor legislation and industrial relations practices.

  • Proficient in competency-based interviewing techniques.

  • Results-oriented with strong managerial, planning, and organizing skills.

  • Effective problem-solving abilities and strong customer orientation.

  • Good communication and computer literacy skills.

  • Strong numeracy skills.


Competencies

  • Leading and Supervising

  • Delivering Results and Meeting Customer Expectations

  • Relating and Networking

  • Following Instructions and Procedures

  • Working with People

  • Analyzing

  • Planning and Organizing

  • Coping with Pressures and Setbacks


Application Instructions

Kindly note that only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan. We encourage applications from people with disabilities.

To apply for this position, please click here to submit your application online.



Need Assistance?

For help with the registration process, please contact our Support Team:Tel: 010 140 3099Email: clickssupport@pnet.co.za


Stay Updated!

For the latest job postings and career news, follow us on:

1 view0 comments

Related Posts

See All

Master Artisan Electro Mechanic

Job Opportunity: Master Artisan Electro Mechanic Posting Date:  November 13, 2024 Location:  Secunda, South Africa Company:  Sasol Job...

Laboratory Assistant Grade 2 (X3 Positions)

Job Opportunity: Laboratory Assistant Grade 2 (X3 Positions) Posting Date:  November 13, 2024 Location:  Sasolburg, South Africa Company:...

Pharmacist - Clicks Louis Trichardt

Job Opportunity: Pharmacist - Louis Trichardt Listing Reference:  click_018519 Listing Status:  Online Apply By:  November 18, 2024...

Comments


bottom of page