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Switchboard Operator - No Experience Required

NASI-iSPANI

Busamed Gateway Private Hospital invites interested and suitably qualified candidates to apply for the position of Switchboard Operator to be based in KwaZulu-Natal,


Position: Switchboard Operator

Location: KwaZulu-Natal, South Africa


Summary

The Switchboard operator is responsible for answering the incoming calls in a professional and friendly manner as well as liaising and communicating at all levels and to adapt and respect all cultures.


Responsibilities and Duties: 

  • To answer incoming, internal and designate outgoing calls in a professional and pleasant manner

  • Liaise and communicate with doctors, executive personnel, public and colleagues

  • Be able to designate all complaints to relevant channels

  • Confidentiality of utmost importance

  • Keep relevant information and contingency plans updated

  • Update hospital telephone lists and relevant numbers

  • To assist with overtime when necessary

  • To assist in reception with Admissions when necessary

  • Various duties assigned by Manager or Reception Supervisor 


Requirements

  • Grade 12 or equivalent NQF level 4 qualification


Work Experience

N/A


Knowledge

  • Knowledge of Health and Safety Rules and emergencies

  • Computer literate

  • Proactive, organised and able to multitask and work well under pressure

  • Participative and able to work as part of the team

  • Flexible


Closing Date: 17 September 2024


How to apply



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